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Bank of Commerce - Rawlins

Outsmart Scammers

2/24/2025
��GIFT CARDS ARE FOR GIFTS - NOT PAYMENTS!
If someone asks you to pay with a gift card - it's a scam! Gift cards have become one of the most popular payment methods for scammers as they’re easy to buy and share, hard to trace, and nearly impossible to refund once their balance has been spent. They're like cash.

Here’s how to tell if you’re dealing with a gift card scam:
��You’re asked to pay by gift card for services that should accept other forms of payment. If someone claims to be from the IRS, your bank or utility company, or a similar institution and asks for gift cards, they’re scamming you. These companies and agencies will not ask you to pay with gift cards.
��You’re told to use gift cards to move funds or “protect” your bank balance. Transfers and balance protection are natively built into banking platforms and never require gift cards to move funds or complete a wire transfer.
��The person requesting that you buy gift cards creates a sense of urgency. Fraudsters may request gift cards to stop one of your accounts from being closed or even to “prevent” fraud on one of your debit cards. This is a lie.
��They may guide you through the gift card purchase process with very precise instructions and tell you to lie or keep it a secret if asked about the purchase.
��You’re told to stay on the phone while you buy gift cards. Established organizations won’t ask you to buy gift cards, and they certainly won’t keep you on the phone while you’re doing it. Scammers adopt this strategy to ensure victims follow through with their demands.
��They will ask you for the gift card number and the pin. Giving this information allows the scammers to get the money you loaded onto the card - even if you still have the card in hand. Don't ever give out this information OR send a photo of the front and back of the card. Anyone who has that info also has access to the funds loaded on the card.

The bottom line: Gift Cards should only be used as gifts — not as payment for services, fines, or goods. If anyone pressures you to buy or send them gift cards, it’s a scam. If you've been scammed, you can report it at http://www.reportfraud.ftc.gov/

2/21/2025
THIS IS AN ACTUAL TEXT MESSAGE THAT IS CIRCULATING. IT IS A SCAM!

When you receive an unknown text, stop and think before you click on a link. Sometimes a scam is easy to spot and sometimes they look legit. These messages are designed to trick you into sending confidential information or money. We will never text, email or call you asking for personal account information.

Here's how to spot a text scammer
��Unknown Number - In most cases, a text from an unknown number should raise red flags. Before you take action - check out the number your bank would normally use to contact you. Even your phone is spotting the scammer and alerts you that the sender is not in your contact list.
��Abbreviated Name - Sometimes scammers abbreviate company names or even get them outright wrong. It’s one more thing to watch for as you try to keep your money and info safe. This message didn't come from us OR our friends a Wyoming Bank & Trust. It is a scam!
��Uses Scare Tactics - Scammers create a false sense of urgency to trip you up. And, they can be convincing. “Your account has been put on hold due to unusual activities” can sound pretty scary when you are led to believe your money is at risk. You do not ever have to act quickly. Always take a minute to stop and evaluate the text.
��Prompts You to Open a Link - We cannot remind you enough of the risks of clicking links from texts. A scammer’s main goal is to get access to your money or sensitive information. Links are a key tool they use. They hope to capture your log in or other info in a couple of ways. Banks rarely, if ever send links via text.

We are committed to helping you spot scams, because when you know something sounds suspicious, you can stop criminals in their tracks. Be scam smart! Think before you click any link and PLEASE don't ever give out your banking or personal information. 

2/19/2025
Don't get tricked by the Meta Scam!
Meta warning scams are phishing attempts that use fake messages to trick users into clicking on links or sharing sensitive information. The messages may claim that a user's account is at risk or that their page violates Meta's policies. Check out the message we recieved in our business page in-box and see if you can spot the scam.

Here's how it works
��Sneaky scammers use official logos and branding to make their messages appear legitimate. (But if you look at the name the message came from, it is clearly a scam).
��They use fear-based tactics, such as threats of account suspension or deletion. (Fear of losing an account makes the victims react. Don't be quick to click.)
��They include a link that leads to a fake log-in page and prompts you to input personal information, such as login credentials, password, or financial information.

Tips to Avoid Getting Scammed
1. Use some common sense. Slow down and take a closer look at all the clues that give it away that something just isn't right - before you click.
2. Be cautious of messages that use urgent language or that use threats.
3. Don't respond to messages that ask for your login, password, social security number or credit card information.
4. DO NOT GIVE OUT YOUR PERSONAL INFORMATION. Once you give your login credentials to anyone else, they have now taken over your account and it may not be retrievable. If you do give out you personal or banking information, don't delay. Call your bank immediately to get help with your accounts.

12/4/2024
��SPOT THE SCAM -
 During the holidays, more and more messages like these are sent out by scammers in an attempt to steal your personal or banking info. Don’t get tricked to click.

❓Have you ever received unsolicited text messages with an unfamiliar or strange web link that indicates a USPS delivery requires a response from you like the one seen below? If you haven’t signed up for a USPS tracking request for a specific package, then don’t click the link! This type of text message is a scam called smishing.

Smishing is a form of phishing that involves a text message or phone number. Victims will typically receive a deceptive text message that is intended to lure the recipient into providing their personal or financial information. These scammers often attempt to disguise themselves as a bank, USPS, government agency, other company to lend legitimacy to their claims.

The criminals are attempting to gather your personally identifiable information (PII) such as: account usernames and passwords, Social Security number, date of birth, credit and debit card numbers, personal identification numbers (PINs), or other sensitive information. This information is used to carry out other crimes, such as financial fraud.

�� If you suspect the text message you have received is suspicious but are expecting a parcel, please do not click on any links‼️ If you do get tricked and give out your information, please call your bank immediately.  

11/26/2024
��'TIS THE SEASON - TO WATCH OUT FOR SCAMMERS
Here are a few holiday tips to safeguard you from potential scams and malicious intent.

��Beware of bogus links. Don't be so quick to click. Think before you click on links and advertisements for holiday deals, notifications about package delivery problems, or warnings of compromised accounts. These could be from scammers who are hoping you will divulge personal or financial information.

�� Watch out for fake order confirmations. Scammers may impersonate well-known retailers (like Amazon, Walmart, Target or Costco) by sending a text or email confirming a recent purchase you supposedly made totaling several thousand dollars. The message usually contains a link or phone number to call to cancel the order and receive a refund. But, if you follow the instructions, you will end up giving account credentials (and access to your money) to a scammer. You can safely verify the status of your account at any time by going to the verified website address of the retailer in question, where you can then view your orders, track shipments and securely contact customer service.

��Beware of package delivery scams. Scammers send texts and emails that look like they come from the U.S. Postal Service, UPS, or FedEx saying things like - you missed a delivery or there’s an update about your package. These sneaky scammers are trying to steal your money or sensitive data by prompting you to provide personal or payment information. Do not interact with the message.

It can be tricky trying to figure out what is legitimate and what isn't. If something doesn't feel or sound right, it probably isn't. If you accidentally give out your banking information - call your bank immediately. We are here to help! 

10-16-2024 MAIL FRAUD ALERT
CUSTOMER NOTICE - MAIL FRAUD
It has come to our attention that US Home Protection Services sent a mass mailing to some of our customers "regarding the coverage on your property secured by BANK OF COMMERCE." The image below is a copy of the postcard some of you may have received. Here's a couple things you need to know.

  1. We did not share your personal or banking information with US Home Protection Services. Companies like these purchase mailing lists that include publicly recorded documents such as deeds, mortgages, and releases that are placed on permanent record using the state or county's database.
  2. We won't request time sensitive information using a post card mailing. If we need information, our friendly staff (who are familiar to you) will contact you directly. You will be able to verify who we are and that the info we are requesting is legit.
  3. You will see identifiers like our logo with our local mailing address, local phone number and website on all mail coming from Bank of Commerce.
Before you panic and call the number listed on correspondence like these, take a look and notice things like those circled in the image seen here.
  • The sender made this seem urgent using BOLD ink and bold letters at the top of the listing prompting an IMMEDIATE RESPONSE.
  • They addressed you by name on the postcard making it feel personal (which could lead you to trust them and the information you are reading).
  • They listed something familiar to you by using our name Bank of Commerce and mentioned your loan.
  • In the tiniest font they could get away with, the sender included a disclaimer on the bottom that is difficult to notice - informing you that they are US Home Protection Services and NOT your actual bank.
This company is likely trying to sell you something you don't need or already have OR they are just using this tactic to gain your personal and banking information. That's a scam! So, what should you do? Tear it up and throw it away. Definitely don't give them any personal or banking information. If you are unsure, you can also give us a call and we would be happy to verify the legitimacy of the mail you received at 307-324-BANK. 

We urge you to THINK BEFORE YOU REACT. Scammers are sneaky and we will do our best to keep you informed. THANK YOU to those who have called or stopped by with the cards asking about the legitimacy. You are SCAM SMART! Share this information with your family and friends. 

9-9-2024
BOI (Beneficial Owner Information) Scam
BOI (Beneficial Owner Information) reporting is a new mandatory business filing requiring most U.S. companies to submit their beneficial ownership information to the Financial Crimes Enforcement Network (FinCEN) in 2024.
While the actual requirement to report the BOI information is very real, the reporting has led to the latest scam by fraudsters. Businesses are beginning to receive by mail a fraudulent “Mandatory Beneficial Ownership Reporting” form. Be aware, as these forms appear to be very real. Never give your personal information or make a payment if you are unsure of the sender. Here is an article from the Financial Crimes Enforcement Network (FinCEN) regarding fraudulent scams 
 
If you received a BOI Form that looks like the one seen here, please discard. Do not submit your personal information or make a payment. FinCEN information and reporting can be done online through their website at https://www.fincen.gov/boi

7/15/2024
�� ����CUSTOMER NOTICE����
Scammers just keep getting more sneaky! The picture is an actual text message several of our customers have received. At first glance, this text makes you think your bank card has been compromised and is locked out, right?! WRONG! This is known as SMISHING and is one of the most common tactics used to steal customer information. It immediately tricks us using a fear tactic. When you receive a message from an unknown sender DON'T BE QUICK TO CLICK.
1. Read it. (DON'T PANIC CLICK) Then read it again, looking closely for indicators that it is a scam.
2. Delete the message and BLOCK the sender.
3. If you are really concerned with the status of your account, give your bank a call using the bank phone number you are familiar with (not the one sent in the text).
4. IF YOU IGNORE THIS WARNING AND CLICK - PLEASE DO NOT INPUT ANY BANKING INFORMATION, ESPECIALLY YOUR ONLINE BANKING LOGIN AND PASSWORD. THAT ALLOWS ACCESS INTO YOUR ACCOUNTS.

We are always here to help. If you accidentally give out personal information, please call us ASAP so we can help get your accounts secured. 

7/10/2024
Sneaky Scammers are always working to find new, creative ways to get your personal information. Because your safety and peace of mind matter, we would like to remind you that if you get a phone call that appears to be from Bank of Commerce but they are requesting your personal information, it is NOT US. Do not give your information out. Hang up and give us a call if you are ever in doubt.

WE WILL ALSO NEVER
1. Close your account or threaten to do so for refusal to give your personal information
2. Ask you to complete a "test" transaction
3. Address you as anything besides your name
4. Ask you for your online banking password or security questions
5. Ask you to text or email personal or banking information.
��Remind your family, friends and loved ones to help prevent fraud.
�� If you get tricked, it can be embarrassing, but don’t delay - give us a call ASAP so we can help.
�� If something doesn't feel right, contact our trusted, friendly customer service staff. We are here to help. Call 307-324-2265(BANK). 

6/24/2024
Account takeover fraud is where scammers gain access to your online accounts and do things like withdraw large sums of money from your accounts or change your personal information so you cannot log in. BUT. . .how did they get that information? Many times they use their sneaky or scare tactics to trick YOU into giving out your account information. Don't ever give out your banking login and password. That allows direct access to your hard-earned money. Here's a few tips for safeguarding your accounts:
1. Don't give out account login credentials
2. Use unique passwords and don't use the same ones over and over again
3. Use multifactor authentication to set up and extra layer of security. MFA isn't always available with all accounts, but use it for any that you can.
4. Monitor your accounts.
5. Consider identity theft protection. We offer a very low cost option with Kasasa Protect. Find out more here https://www.bocrawlins.com/personal/identity-protection

4/18/2024
IF YOU GOT THIS TEXT OR ONE THAT LOOKS LIKE IT - DON'T CLICK THE LINK. IT IS NOT US!

Scammers are sneaky! Don't click links unless you know who the sender is and that the link is safe. This is a snapshot of actual texts our customers received. They were suspicious so they contacted us to find out if there was a problem with their accounts. THIS CUSTOMER ABSOLUTELY DID THE RIGHT THING! ����

At first glance this text makes you think your bank card has been charged for something you did not buy, right?! WRONG! This text is known as SMISHING and is used to steal your personal information.

We are quick to click because we don't want to miss something. By responding to this fake fraud alert from what appears to be from your bank or credit card provider, you are giving the scammers easy access to your personal information. NEVER CLICK AND NEVER PUT IN YOUR ONLINE BANKING INFORMATION.

Take a closer look at the picture. This message identifies us as COMMERCE RAWLINS. It doesn't identify our correct contact information. It tricks you with key words that make a person react like "CANCEL". So instead of reacting with a click - the first thing you should do is IGNORE the message. Then, check your online or mobile banking app for yourself to see if there is anything unusual with your account. Finally, you can always call your bank if you're still unsure, using the number you know is legit. We will help verify your accounts are safe.

It can be confusing because banks and credit cards do use text messaging for fraud alerts. When we notify our customers we always identify ourselves. You can always call us back using our main phone number to ensure it is a legit call. As a matter of fact, we recommend that you do. Don't be quick to click to help keep your accounts safe!

2/12/2024
This is an actual text message several of our customers have received. At first glance this text makes you think your bank card has been compromised and is locked out, right?! WRONG! This is known as SMISHING and is one of the most common tactics used to steal customer information. It immediately tricks us using a fear tactic. When you receive a message from an unknown sender DON'T BE QUICK TO CLICK.
1. Read it. (DON'T PANIC CLICK) Then read it again, looking closely for indicators that it is a scam.
2. Delete the message and BLOCK the sender.
3. If you are really concerned with the status of your account, give your bank a call using the bank phone number you are familiar with (not the one sent in the text).

We are always here to help. If you accidentally give out personal information, please call us ASAP so we can help get your accounts secured 

 What is the Scholarship / Financial Aid Scam
When a company promises you a scholarship or grant in exchange for a "processing fee" or "redemption fee" or any other payment upfront, it is a scam. It's tricky because these scam operations disguise themselves and often imitate legitimate government agencies, grant-giving foundations, education lenders and scholarship matching services by using names containing words like "National," "Foundation," or "Administration." What they're really doing is filling out the FAFSA (FREE APPLICATION for FEDERAL STUDENT AID) with false information about your family's income, assets and benefits to qualify you for more financial aid than what you would get when filling this form out truthfully. You not only lose money to the scammers, but can also be fined or receive jail time for any false information on your FAFSA. Never share the user name and password that you use to apply for the FAFSA. 

Signs of a Scholarship or Financial Aid Scam
Courtesy of the FTC

Not sure if an offer is a scam? Here’s how to tell. If someone advertises an offer with any of these phrases, or a variation, it’s a scam.

  • Scammers say: “The scholarship is guaranteed or your money back.”
  • Scammers say: “You can’t get this information anywhere else.”
  • Scammers say: “I just need your credit card or bank account number to hold this scholarship.”
  • Scammers say: “We'll do all the work. You just pay a processing fee.”
  • Scammers say: “The scholarship will cost some money.”
  • Scammers say: “You're a finalist [for a contest you never entered].”
Legitimate companies never guarantee or promise scholarships or grants. Protect your personal and financial information and do your research before paying unnecessary fees, putting yourself at risk for being scammed. 



9.8.2022  
🔻🔻CUSTOMER NOTICE🔻🔻
It has come to our attention that LeadPros sent a mass mailing to some of our customers regarding "your mortgage". The image below is a copy of the postcard some of you may have received. Here's a couple things you need to know.

1. We did not share your personal or banking information with LeadPros. Companies like these purchase mailing lists that include publicly recorded documents such as deeds, mortgages, and releases that are placed on permanent record using the state or county's database.

2. We won't request time sensitive information using a post card mailing. If we need information, our familiar staff will contact you directly. You will be able to verify who we are and that the info we are requesting is legit.

3. You will see our logo with our local mailing address (and possibly other identifiers like our website and local phone number) on all mail coming from Bank of Commerce.

4. Before you panic and call the number listed on correspondence like these, take a look and notice things like those circled below.
🔻The sender made this seem urgent using red ink and bold letters at the top of the listing.
🔻They addressed you by name twice in the postcard making it feel personal.
🔻They listed something familiar to you by using Boc Bank and mentioning your loan.
🔻In the tiniest font they could get away with, the sender included a disclaimer on the bottom that is difficult to notice.

This company is likely trying to "sell" you something you don't need or already have. That's a scam! So, what should you do?
✅Tear it up and throw it away.
✅Definitely don't give them any personal or banking information.
✅You can also give us a call and we would be happy to verify the legitimacy of the mail you received.

Notices like these aren't intended to scare you, but rather make you think before you react. Scammers are sneaky and we are doing our best to keep you informed. THANK YOU to those who have already called in to ask more questions. You are SCAM SMART!


Can You Spot a Phishing Scam?
Every day, thousands of people fall victim to fraudulent emails, texts and calls from scammers pretending to be their bank. And in this time of expanded use of online banking, the problem is only growing worse. In fact, the Federal Trade Commission’s report on fraud estimates that American consumers lost a staggering $1.9 billion to these phishing schemes and other fraud in 2019 — and the ongoing pandemic has only increased the threat. Imagine where we are in 2020.

It’s time to put scammers in their place.
 Online scams aren’t so scary when you know what to look for. And at Bank of Commerce, we’re committed to helping you spot them as an extra layer of protection for your account. We’ve joined with the American Bankers Association and banks across the country in a nationwide effort to fight phishing—one scam at a time. We want every bank customer to become a pro at spotting a phishing scam—and stop bank impostors in their tracks. It
starts with these four words: Banks Never Ask That. Because when you know what sounds suspicious, you’ll be less likely to be fooled. These top 3 phishing scams are full of red flags:
Text Message: If you receive a text message from someone claiming to be your bank asking you to sign in, or
offer up your personal information, it’s a scam. Banks never ask that.
Email: Watch out for emails that ask you to click a suspicious link or provide personal information. The sender
may claim to be someone from you bank, but it’s a scam. Banks never ask that.
Phone Call: Would your bank ever call you to verify your account number. No! Banks never ask that. If you’re
ever in doubt that the caller is legitimate, just hang up and call the bank directly at a number you trust.

You’ve probably seen some of these scams before. But that doesn’t stop a scammer from trying. For more tips on how to keep phishing criminals at bay, including videos, an interactive quiz and more, visit www.BanksNeverAskThat.com.

And be sure to share the webpage with your friends and family. What’s Your Scam Score? Take five minutes to become a scamspotter pro by taking the #BanksNeverAskThat quiz at BanksNeverAskThat.com. The more scamspotters out there, the harder it is for phishing criminals to catch their next victim!

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